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Frequently Asked Questions

How does the platform support MSPs delivering Cyber Essentials to multiple clients?

Our platform is built with a multi-tenant structure, allowing MSPs to manage multiple client environments from a single dashboard. You can track certification progress, monitor compliance status, and manage assessments across your entire client portfolio.

How does the IASME integration work within the platform?

Our integration with IASME Consortium via Pervade Software allows MSPs to manage the Cyber Essentials certification process directly from within the platform, streamlining assessment submission and reducing manual administration.

Can MSPs deliver Cyber Essentials certification under their own brand?

Yes. MSPs can deliver Cyber Essentials certification services to their clients under their own brand, while assessments are independently marked by Certiflow in accordance with IASME Consortium certification requirements.

Can MSPs white-label the platform?

Yes. The platform can be branded with your MSP’s identity, enabling you to offer Cyber Essentials and cyber risk assessments as part of your own managed security services.

Do MSPs need to use a separate IASME portal?

No. Through our integration with Pervade IASME, MSPs can manage key elements of the certification workflow without needing to switch between multiple systems.

Who carries out the Cyber Essentials assessment?

While MSPs manage the client relationship and support the assessment process, Certiflow conducts the marking of Cyber Essentials submissions to ensure they meet IASME’s certification standards. If you are a Certified Body, you can manage end to end.